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Data and Predictive Analytics
O’Reilly: Calculus of data, predictive analytics, and why mobile sensors are central to the future and 2011; http://eicker.at/1x
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Social Payday
McKinsey: Companies using the [Social] Web intensively gain market share, margins; http://eicker.at/Payday (via @netzoekonom)
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Social CRM (SCRM)
Gartner: The market for Social CRM [SCRM] is on pace to surpass $1B in revenue by year-end 2012; http://eicker.at/SCRM
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